Authenticity Guarantee Policy
At Sixth Ave, authenticity is at the core of everything we do. We are committed to providing our customers with 100% authentic products—every time, no exceptions.
Our Promise
We guarantee that every item sold in-store and online is 100% authentic and verified. Our team of experienced professionals thoroughly inspects and authenticates each product through a detailed multi-point process before it reaches our shelves or is shipped to you.
Our Process Includes:
Trusted Brands, Trusted Partners
We work directly with trusted suppliers, collectors, and verified sellers. For consignment and trade-in products, each item is carefully reviewed by our trained team before being accepted for resale.
What Happens if an Item Fails Authentication?
If an item does not pass our authentication process, it will not be listed or sold. For consigned goods, we will notify the consignor immediately and return the item. We do not compromise—if we’re not 100% sure, we don’t sell it.
Customer Confidence
If you ever have concerns about the authenticity of an item purchased from us, contact us immediately. We will re-review the product and provide full transparency into our findings. If any item is found to be inauthentic (which has never happened in our store), we offer a full refund and removal from our inventory.
Shop with confidence. At Sixth Ave, authenticity isn’t just a policy—it’s our promise.